Frequently Asked Questions
General
What are the delivery costs?
Shipping costs are automatically calculated at the shopping cart when you enter your postal code and vary depending on the order and delivery address. Delivery is free with all orders of $100 or more.
What methods of payment are accepted on the site?
The payment methods accepted on the site are Paypal and credit cards Visa, Mastercard and American Express.
I’m looking for a game that’s not in stock, can you find it for me?
You can enter your email address on a product page on the site in order to receive a message when it is back in inventory. You will be notified as soon as we have it!
Do you have a shop to buy on site?
Yes, but the store is not open for public during the lockdown. However, you can place your order online and come for a pickup.
2325 B, boul. Ste-Sophie, Sainte-Sophie, QC, J5J 2V3.
Our opening hours are:
Monday to Friday from 10h00 to 18h00
How to pick-up my order during lockdown?
1. Order on our website and select in-store pickup delivery option.
2. Head to our store during business hours. We are located at the 2325 B, Sainte-Sophie boul., Sainte-Sophie, J5J 2V3. Our operating hours are as follows: Monday to Friday 10:00am to 6:00pm.
3. Once arrived in the parking lot, call us at 450-565-4555 and state your name and order number. Remain in your vehicle as we drop your order in a plastic tray just outside the door so you can pick up your order safely right after.
Warranties
Warranties?
Warranty
At Blow In The Cartridge, everything you buy is guaranteed. Everything you order on Blowinthecartridge.com is supported by our 30-day return policy. If the game you ordered is not the one you wanted, you can return it. If the game ordered is not the one you wanted, you can return it. If the item you received is defective, you can return it. Note that the returned item must be in the same condition as the receipt. You can return an item within 30 days following the date of purchase.
Refund
Return policy
Returns Policy
You can return any item for free! We will pay for the return shipping fees for Canadian customers only. If you want to return an item for an exchange, credit or refund *, just write to us at info@souffledanscassette.com and provide us with your name and order number to obtain a prepaid return label to return the item or items. You can feel safe when you are shopping at Blow In The Cartridge!
* A refund will be made for an item received defective or in another state than as seen on the site. Otherwise, an exchange or credit will be issued to you.
